Privacy Policy
Effective Date: April 27, 2026 | Business: Star Appliances Repair, 1905 Haggerty Rd, Canton, Michigan 48188
Star Appliances Repair ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for appliance repair services.
1. Information We Collect
We may collect the following types of information when you submit a contact form, request a repair, or communicate with us:
First and last name
Phone number (including mobile number)
Email address
Service address
Description of the appliance issue
2. How We Use Your Information
We use the information you provide to:
Schedule and confirm appliance repair appointments
Send technician arrival alerts and service status updates
Respond to your questions or support requests
Send promotional offers or service reminders — only if you have opted in to receive them
3. SMS / Text Message Communications
SMS Opt-In: By submitting our contact form and checking the consent box, you expressly consent to receive SMS text messages from Star Appliances Repair. Consent is not a condition of purchase.
Program Description: When you opt in, you may receive SMS messages related to:
Appointment confirmations and reminders
Technician arrival notifications
Repair status updates
Promotional offers and service discounts (if you have opted in for marketing)
Message Frequency: Message frequency varies based on your service activity. You may receive up to 4 messages per month for active service requests.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan.
How to Opt Out: You can cancel SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, you will receive one final confirmation message and no further SMS messages will be sent.
Help: For assistance, reply HELP to any SMS message or contact us at +1 (734) 890-0103.
Supported Carriers: SMS service is available on all major U.S. carriers. Carrier support may vary.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
No mobile information — including SMS opt-in data and consent — will be shared with third parties or affiliates for marketing or promotional purposes. This data is used solely to provide the services you have requested.
We may share information only in the following limited circumstances:
With service providers who help us operate our business (e.g., scheduling software, CRM platforms), under strict confidentiality agreements
As required by law or to protect our legal rights
5. Data Security
We use commercially reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no transmission over the internet is 100% secure.
6. Your Rights & Choices
You have the right to:
Opt out of SMS messages at any time by replying STOP
Opt out of marketing emails by clicking "Unsubscribe" in any email we send
Request that we delete your personal information by contacting us directly
7. Cookies
Our website may use cookies and similar tracking technologies to improve site performance and user experience. You can disable cookies through your browser settings, though some features may not function correctly as a result.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Business: Star Appliances Repair
Address: 1905 Haggerty Rd, Canton, Michigan 48188
Phone: +1 (734) 890-0103
Website: starappliancesrepair.com